Terms of Use

01Acceptance of Terms

By accessing subitoagency.com, requesting a proposal or signing a service agreement with Súbito Agency (“Súbito”, “we”, “our”), you accept these Terms of Use together with our Privacy Policy.

If you are entering this agreement on behalf of a company, you confirm you have authority to bind that company.

02Services Provided

Súbito designs and operates growth systems across brand, performance, content, data and web. The scope, deliverables and timeline of each engagement are detailed in a separate Service Order or Master Agreement.

• Strategy, branding and creative systems.
• Paid media planning and execution.
• Web design, development and conversion optimization.
• Analytics, measurement and growth engineering.

03Permitted Use

You may browse this site for personal or business reference. You agree not to:

• Reproduce, redistribute or sell any content without written consent.
• Attempt to reverse-engineer the site or bypass its security.
• Use the site to send unsolicited messages or harmful code.

04Intellectual Property

All content on this site — text, images, design, code, logos — is owned by Súbito or licensed to us, and protected by applicable copyright and trademark law.

For client projects, IP ownership of final deliverables transfers upon full payment, as specified in each Service Order. Pre-existing tools, methods and frameworks remain Súbito’s property.

05Client Responsibilities

• Provide accurate, complete information and required assets on time.
• Designate a single point of contact for approvals.
• Ensure rights and licenses for any third-party material shared with us.
• Comply with platform policies (Meta, Google, TikTok, etc.).

06Payments & Cancellation

Fees, schedules and currency are defined in each Service Order. Unless otherwise agreed:

• Invoices are due within 15 days of issue.
• Late payments may pause delivery and accrue interest as allowed by law.
• Retainers may be cancelled with 30 days’ written notice; any work in progress is billable.

07Limitation of Liability

To the maximum extent permitted by law, Súbito’s aggregate liability for any claim related to a project is limited to the fees paid for that project in the three months preceding the claim. We are not liable for indirect, incidental or consequential damages, including lost profits or opportunity cost.

08Governing Law

These Terms are governed by the laws of the Republic of Colombia. Any dispute will be resolved by the competent courts of Bogotá, D.C., unless a different jurisdiction is agreed in a Service Order.